Contacting Uniti Support and Downloading WhatsApp

• The Uniti app can be identified by this icon in your phone menu

• Click on it to open the app

• At the bottom, you will see icons for the different menus of the app

• Click on the ‘Home’ icon to open the Uniti App Home Page

• Here, you can see the priority goals and secondary goals you set when registering with the app

• In the Activity section, you can see which priority sector apps you’ve been using the most

• The second icon in the menu is to see your personal profile

• This is where all your personal details are stored

• And that is why it is kept locked and secured

• You can unlock this by using the same pattern, password or PIN you use to unlock your phone

• Scroll up and down to view the information

• The third icon in your menu is for all the apps that are part of the Uniti app suite

• You can click on ‘Info’ to know more about the app

• Or click on the app to open it

• These are the same apps that appear on your phone home screen

• And your experience will be the same regardless of where you open the app from

• The next icon in the menu is for Uniti Messages

• Here, you can see all the messages we have sent

• This includes messages with training videos, how to earn rewards, and more

• Click on a message to open it

• The Uniti messages cannot be deleted, so you can always refer to a message when you need it

• The final icon in the menu is for Uniti Support

• If you have any questions about the Uniti app or any priority app, rewards, surveys or another topic, you can contact us using WhatsApp

• Click on ‘Ask us on WhatsApp’ to open the WhatsApp chat screen

• Leave a message or voice note in your preferred language with your question or concern

• Our team will get back to you as soon as possible

• You need to have WhatsApp installed on your phone to use it.

• If you don’t have WhatsApp and don’t know how to install it, watch the video linked in the description below.

• Clicking on ‘Learn more’ will direct you to training videos for the different apps on your phone

• Please note ‘Call my Guide’ is currently not available, but will be coming soon.