Communications with Uniti

Contacting Uniti Support and Downloading WhatsApp

  • In this video, you will see how we will share important information with you, as well as how you can get in touch with us

  • Uniti will communicate with you through messages in the Uniti app, as well as on WhatsApp

  • Messages will include trainings on how to use your Uniti app as well as other apps on your phone

  • Using these apps will help you get closer to your health, education, work and finance goals.

  • There are two ways to check your Uniti messages - From the Uniti Home Screen, or from the Uniti Messages App

  • Checking messages through the Uniti Home Screen

  • On the top of your Uniti phone home screen, you will see new messages in this message box.

  • Click on a message to open it

  • Keep in mind, this message box displays only new messages.

  • Check messages by visiting the Uniti Message App

  • Start by opening the Uniti app .

  • Click on the ‘Message’ icon at the bottom.

  • Now, you will be able to see all the messages we’ve sent to you.

  • And remember, Uniti messages cannot be deleted.

  • Click the message you want to read

  • Scroll up and down to see the whole message

  • Some messages may include an audio of the message red out in your local language.

  • Click on the play button to start the audio.

  • Many messages will contain links to digital trainings. Click on the tutorial to view the training

  • If you can’t see Uniti messages, get in touch with us by sending a WhatsApp message on this number

  • Uniti messages on WhatsApp

  • From time to time, we will contact you on WhatsApp. Uniti messages on WhatsApp will appear like any other WhatsApp message from your friends or family

  • The name will appear as ‘Uniti Support’

  • Click on the message notification to open it

  • If you don’t have WhatsApp and don’t know how to install it, watch the video linked in the description below.

  • Along with trainings, we will also notify you of other activities such as feedback surveys and opportunities to earn rewards like cashback and free data

  • Be sure to sign up and register on both these platforms!

  • Check your messages everyday for updates and tutorials.

  • If you don't, you might miss out on important tips and methods to use your phone and apps effectively, as well as opportunities to earn rewards like cashback and free data!

  • Thank you!

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Navigating the Uniti app

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Introduction to Uniti