How to book a consultation with a doctor on the Ghinger Health app

  • Enter your phone number and password to log in

  • Depending on your needs, choose ‘Phone Consultation’ or ‘Video Consultation’

  • Select your preferred time slot for the consultation

  • The app will ask you to confirm your booking and pay the consultation fee

  • The consultation fee may vary depending on the type of consultation and other reasons

  • Click on ‘Yes’

  • The app will reserve your appointment

  • Click ‘OK’ to pay the consultation fee and confirm the appointment

  • Without paying, your appointment will not be confirmed

  • Click on ‘Pay with Mobile Money slash Card’

  • Choose your preferred payment option

  • If paying with Mobile Money, type in your Momo number

  • Choose the provider and click on confirm

  • You will now receive an OTP code on your mobile number

  • Enter the code to confirm payment

  • You will now receive a call on your phone that will confirm your appointment

  • Make a note of the date and time of the consultation so you don’t forget!

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