How to book a consultation with a doctor on the Ghinger Health app
Enter your phone number and password to log in
Depending on your needs, choose ‘Phone Consultation’ or ‘Video Consultation’
Select your preferred time slot for the consultation
The app will ask you to confirm your booking and pay the consultation fee
The consultation fee may vary depending on the type of consultation and other reasons
Click on ‘Yes’
The app will reserve your appointment
Click ‘OK’ to pay the consultation fee and confirm the appointment
Without paying, your appointment will not be confirmed
Click on ‘Pay with Mobile Money slash Card’
Choose your preferred payment option
If paying with Mobile Money, type in your Momo number
Choose the provider and click on confirm
You will now receive an OTP code on your mobile number
Enter the code to confirm payment
You will now receive a call on your phone that will confirm your appointment
Make a note of the date and time of the consultation so you don’t forget!