How to Register on the Ecobank app

  • Click on the Ecobank app icon to open it

  • Click on ‘Get Started’

  • and then, ‘No, I am new to Ecobank’

  • Click on ‘Select your country’

  • Scroll down and click on Ghana

  • Now, enter your mobile number and click on ‘Continue’

  • Scroll down the Terms & conditions and click on accept

  • Do the same for 'Privacy Policy'

  • Next, click on ‘Open an express account’

  • You will receive an OTP code via SMS

  • This is required so the app can confirm your mobile number

  • Enter the code and click on Create Profile

  • Fill in your name and other details requested and click on ‘Continue’

  • On the Identification screen, choose Ghanian cedi for currency

  • Then, click on ‘Select ID type’

  • Click on the option you want to use for your account, fill in the details requested and click ‘Continue’

  • Scroll down and accept the terms and conditions

  • You are almost there!

  • Click on ‘Create a 6 digit PIN’

  • Enter the PIN you want to set and re-enter it to confirm

  • Then click Continue

  • Select two security questions and provide answers

  • This is required to allow you to recover your account in case you forget the PIN

  • Try and set questions with unique answers that only you know

  • It is advisable to not share your PIN and answers for the secret questions

  • After you've set up both secret questions, click on Create Profile

  • If your phone has the features, you can set up Face ID or Fingerprint ID

  • If not, click on ‘Not now’

  • And that completes your Ecobank express account registration!

  • Explore the app to understand its features and uses

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